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Home/Privacy Policy

Privacy Policy & SMS Terms

Privacy Policy
SMS Terms & Conditions

Privacy Policy

Last Updated: January 1, 2025 | Pure Vent Solutions | Dallas, Texas | (945) 313-7719

1. Introduction

Pure Vent Solutions ("Company," "we," "us," or "our"), located in Dallas, Texas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information. Pure Vent Solutions is NADCA Certified, BBB Accredited, and CADCT Certified, and we hold ourselves to the highest standards of professionalism β€” including in our data practices.

2. What Personal Information We Collect

We may collect the following personal information:

  • Full name
  • Home or business address
  • Email address
  • Phone number
  • SMS consent (collected separately and optionally)
  • Service type and appointment details
  • Payment information (processed securely, not stored)

We also automatically collect technical data including IP address, browser type, and pages visited via analytics tools.

3. How Personal Information Is Used

  • To schedule and confirm service appointments
  • To respond to your inquiries and provide customer support
  • To send SMS messages β€” only if you have separately and explicitly opted in
  • To send appointment reminders and service follow-ups
  • To improve our services and website
  • To comply with applicable laws and regulations

4. Who Personal Information Is Shared With

We do not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

  • Service Providers: Trusted vendors (scheduling software, email platforms) under confidentiality agreements
  • Legal Requirements: When required by applicable law or court order
  • Business Transfers: In connection with a merger or acquisition

πŸ“΅ SMS consent is not shared with third parties or affiliates. Phone numbers collected for SMS purposes β€” and SMS opt-in consent β€” are never sold, rented, shared, or transferred to any third party for any purpose whatsoever.

5. SMS Communications

πŸ“± SMS Consent β€” Important Disclosure

SMS consent is collected separately from all other consents (including email, phone calls, and terms of service). It is entirely optional. If you opt in, you may receive the types of messages described in our SMS Terms & Conditions.

You may opt out at any time by replying STOP. For help, reply HELP or call (945) 313-7719. Message and data rates may apply.

Full SMS Terms: View SMS Terms & Conditions β†’

6. Certifications & Data Standards

As a NADCA Certified, BBB Accredited, and CADCT Certified company, Pure Vent Solutions upholds the highest industry standards β€” including in how we handle your personal data. We are committed to transparency, security, and respecting your privacy rights at all times.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt out of SMS at any time by replying STOP
  • Right to opt out of marketing communications

To exercise any right, contact us at (945) 313-7719 or admin@robinhoodleads.com.

9. Cookies & Tracking

Our website may use cookies and analytics tools. You may disable cookies in your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy at any time. Changes are posted with a revised date. Continued use of our site constitutes acceptance.

12. Contact Us

SMS Terms & Conditions

Last Updated: January 1, 2025 | Pure Vent Solutions | Dallas, Texas

1. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Pure Vent Solutions. This includes SMS messages for appointment confirmations, service reminders, account notifications, and promotional offers. Message frequency varies. Message and data rates may apply. See privacy policy at purevent.com/privacy.html. Message HELP for help. Reply STOP to any message to opt out.

2. Program Description

Pure Vent Solutions operates an SMS messaging program to communicate with customers who have explicitly and separately opted in to receive text messages.

3. Types of Messages You May Receive

  • Appointment Confirmations: Confirmation of scheduled dryer vent cleaning or repair appointments
  • Appointment Reminders: Reminder messages before your scheduled service
  • Service Updates: Notifications about technician arrival time or service status
  • Account Notifications: Post-service follow-up and satisfaction check-ins
  • Promotional Offers: Seasonal promotions and service discounts
  • Informational Messages: Dryer safety tips and maintenance reminders

4. Message Frequency

Messaging frequency may vary based on your appointment schedule and account activity.

5. Message & Data Rates

Message and data rates may apply. Standard rates from your mobile carrier apply. Pure Vent Solutions does not charge additional SMS fees.

6. How to Opt Out

To opt out at any time, text STOP in reply to any message. You will receive a final confirmation and no further messages will be sent.

7. How to Get Help

For assistance, text HELP or contact us at (945) 313-7719 or visit purevent.com.

8. Privacy & Data Sharing

SMS consent is not shared with third parties or affiliates. Your phone number and SMS opt-in consent will never be sold, rented, or shared with any third party for any purpose.

See full Privacy Policy β†’

9. Consent Not Required for Service

SMS consent is entirely optional and is not required to schedule or receive any services from Pure Vent Solutions.

πŸ“± Quick Reference

β€’ Messaging frequency may vary.
β€’ Message and data rates may apply.
β€’ To opt out at any time, text STOP.
β€’ For assistance, text HELP or visit purevent.com
β€’ Privacy Policy: purevent.com/privacy.html  |  Terms: purevent.com/privacy.html#sms-terms